Thursday, November 21, 2024

"Dedication, compassion, and genuine care for others help make us a better organization."

- VOLUNTEER CENTER -

- VOLUNTEER CENTER -

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We are currently seeking an individual to provide Phone Support for one or more management teams. Primary responsibilities include answering incoming calls and routing (if necessary) to the appropriate department. Qualities include being energetic, professional, friendly and well spoken.

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Equal Employment Opportunity

MHRCET does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

“Our vision is to improve the lives
of those living with mental illness and
provide emotional wellness for families.”

PHONE SUPPORT

Mental Health and Recovery Counseling Education and Training (MHRCET)
California Nonprofit Organization

Position ID: V13-1082
Type: Volunteer
Benefits: Limited
Location: Remote
Hours: Flexible

Mission Statement

The mission of Mental Health and Recovery Counseling Education and Training (MHRCET) is to provide access to quality mental health and recovery services in a comprehensive and culturally respectful manner to individuals and families. MHRCET is dedicated to improving the quality of every individual by focusing on the primary goals and objectives:

  • Improving population health
  • Enhancing mental health awareness
  • Addressing and reducing mental health stigma
  • Improving the patient experience
  • Becoming a leader in the mental health industry

Description

We are currently seeking individuals to provide volunteer Phone Support for one or more management teams. Primary responsibilities include answering incoming calls while documenting, organizing, and routing (if necessary) messages to the appropriate department. Qualities include being energetic, professional, friendly and well spoken.

If you are mission driven, kind, helpful, compassionate, and genuinely care about the well-being of others we need a person like you to join our team.

Experience:

  • Has administrative or phone support experience
  • Ability to multi-task
  • Confident utilizing office software (Word, Excel, PowerPoint, etc.)
  • Tech savvy (must be comfortable and familiar with using a computer, laptop, etc.)

Responsibilities: (includes but not limited to)

  • Responds to emails in a professional manner
  • Answers incoming phone calls and routes accordingly
  • Organized and proficient with taking notes

Knowledge, Skills & Abilities:

  • Ability to maintain strict confidentiality
  • Ability to translate messages via email or text
  • Communicates effectively both orally and in writing
  • Works well independently or in a team setting

MHRCET strives to deliver services and support necessary to improve the quality of life for children, youth, and adults with mental illness and addictive disorders.

Applicants must have voice and video capabilities in order to conduct and follow-up with interviews.

NOTICE: Skillset, attendance, availability, and work ethics are primary placement factors at the discretion of the organization.

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